Introduction
At Stone Beam, we respect the privacy of our users and are committed to protecting it. This Privacy Policy explains how we collect, use, and disclose information from you when you visit our website stonebeam.shop or make a purchase from us.
Please take a moment to familiarize yourself with our privacy practices and let us know if you have any questions by contacting us at [email protected].
Information We Collect
We only collect information that helps us provide a better shopping experience. The types of information we collect are:
- Contact information such as name, email address, mailing address, and phone number when you create an account, make a purchase, contact customer support, or sign up for our newsletter.
- Payment information such as credit/debit card number, expiration date, CVV code, and billing address when you make a purchase. This allows us to process your payment.
- Shopping history such as items purchased, date of purchase, and location. This helps us provide tailored recommendations and improve your shopping experience.
- Website usage information such as pages visited, links clicked, device used, and IP address. We use this to understand how visitors interact with our site and make improvements.
- Communications preferences so we know whether and how to contact you.
We collect information directly from you during account creation, checkout, contact forms, surveys, contest entries, and product reviews. We also use analytics tools like Google Analytics to collect website usage information.
Use of Information
We use the information collected for the following purposes:
- Fulfill orders including processing payments, shipping products, and providing receipts.
- Send marketing communications about promotions, new products, and sales if you opt-in to our newsletter. You can unsubscribe anytime.
- Provide customer service such as responding to inquiries, handling returns, and providing product information.
- Improve the shopping experience by fixing bugs, adding features, optimizing page load times, and making our site easier to use based on analytics data and feedback.
- Secure our systems by monitoring for fraudulent activity, network attacks, and other cybersecurity threats.
- Comply with legal obligations including retaining transaction records and financial documents as required by law.
- Send important notices like order confirmations and privacy policy updates. These are essential to provide our service.
- Personalize the shopping experience by providing tailored content and recommendations based on your activity.
We only use your information for the purposes listed. If we need to use it for another reason, we will ask your permission first.
Sharing of Information
We may share your information with service providers to help us operate our business:
- Payment processors to authorize and complete transactions.
- Shipping carriers to deliver orders to you.
- Marketing platforms to send emails, ads, and other communications, if you opt-in.
- Data storage and analytics providers to store information and perform statistical analysis.
- Security and fraud prevention services to protect our systems.
- Law enforcement to comply with warrants and legal obligations.
We require all service providers to maintain adequate security standards for your information and only permit them to use it for authorized purposes.
We do not share your financial information with third-party advertisers or marketers without your consent. We do not sell your personal information to any third parties.
Data Retention
We retain your personal information for as long as needed to provide our services, comply with legal obligations, resolve disputes, analyze business operations, and support other legitimate purposes permitted by applicable law. Afterwards, we safely delete your information.
Third-Party Links
Our website may contain links to third-party websites like social media platforms. If you click on one of these links, you will be taken to a site operated by someone else. This Privacy Policy does not apply to information collected on those sites. Please check the privacy policies on those websites for details.
We are not responsible for the privacy practices or content of third-party sites. Links to third-party sites are provided for your convenience only. We encourage you to learn about their privacy practices before providing them with personal information.
Children’s Privacy
Our website is not directed to children under 13 years of age. We do not knowingly collect information from children. If you believe your child has provided us with personal information, please contact us immediately so we can delete it.
California Privacy Rights
California residents have the right to request certain information under the California Consumer Privacy Act (CCPA) about how we share your personal information with third parties for direct marketing purposes. To submit a request, email [email protected].
International Data Transfers
We are headquartered in the United States. Any information collected is stored and processed in the US. If you are located outside the US, by using our website you consent to the transfer of your personal information to the US. We will protect your information according to this Privacy Policy regardless of where it is processed or stored.
Security of Your Information
We take all reasonable steps to protect your personal information using physical, technical, and administrative security measures. Some examples of our safeguards include encryption, firewalls, site monitoring, and restricted employee access.
However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute protection. If you have any concerns about the security of your information, contact us immediately at [email protected].
Your Choices and Rights
You have certain rights and choices regarding how we use your information. These include:
- Opting out of marketing communications by following unsubscribe instructions in emails or changing preferences in your account.
- Accessing, correcting, updating, or requesting deletion of your personal data by emailing [email protected].
- Objecting to or restricting the processing of your information.
- Obtaining a copy of your information in a machine-readable format to transfer to another provider.
- Filing a complaint with us or your local data protection authority if you feel we have not complied with data protection laws.
We will respond to all requests in line with applicable laws. If you have any issues exercising your rights, contact us immediately at [email protected].
Changes to this Policy
We may occasionally update this Privacy Policy as business needs and laws evolve. If we make significant changes, we will notify you through our website. Please check back here from time to time to ensure you are familiar with the latest version.
This Privacy Policy is effective as of January 1, 2023.
Contact Us
If you have any questions about our privacy practices or this Policy, please contact us:
By Email: [email protected]
By Mail: 123 Furniture Lane, Nashville, TN 37205
